FAQFAQ

Helicopter tours vary depending on the plan, but inquiries are not accepted on Saturdays, Sundays, and holidays.

Weekdays 9:00-17:30 (excluding Saturdays, Sundays, and public holidays).

Cancellation fees will be incurred from 10 days prior to the event. Please check the cancellation policy for each course for details.

Reservations can be made up until 17pm the day before the tour.

This varies depending on the plan, so please check the reservation calendar for each course.

Plans are available in Kyoto and Nagoya.

Reservations are required, so please make a reservation by clicking the "Apply here" button in the plan details.We also accept consultations by phone or LINE.

Reservations can be made approximately one month in advance.Advance payment is required and reservations will be confirmed in the order of payment.Please apply early for anniversaries, etc.

If you are making a reservation, you can make a reservation on your behalf even if you are not on board.Please use it as a gift.Even if you are not boarding the flight, you can still come to the helipad on the day of your flight. *Please be sure to request the number of attendees in advance.

This varies depending on the plan, so please check the details of each plan.

Please send your request via LINE or the inquiry form, along with your desired name and description. We will send it to you by email in PDF format.

There are no additional costs other than the tour fee.

Payment can be made by credit card or bank transfer. Cash payments are not accepted.

Unfortunately, we do not accept cash payments.Payment can be made by credit card or bank transfer.

Only one child under the age of 2 may ride on your lap for free on a helicopter tour. There are no child rates for children over the age of 1, so they will be charged the same rate as adults.Infants (under 3 years old) cannot board the Cessna Sightseeing Plan.

Injury to the life or body of a third party or passenger outside the aircraft due to an accident arising from the ownership, use or management of an aircraft covered by the "Third Party/Passenger Comprehensive Liability Insurance" contract, or a third party outside the aircraft This insurance pays compensation if you are legally responsible for damages due to damage to passenger property or passenger baggage.

As there is an application course to the Civil Aviation Bureau, it is not possible to change the flight time.

Depending on the availability of helicopters, we can prepare them in some areas such as Tokyo Heliport, Kyoto Heliport, and Yao Airport.Please contact us here as additional charges may apply.

no.Not included.The plan you choose will be the actual flight time.

Due to the new Haneda Airport flight route going into operation from March 2020, 3, our helicopter cruising course content and flight route may change depending on the wind direction.Thank you for your understanding in advance.

The pilot makes the final decision on whether or not to fly, taking into account various information and circumstances such as changes in the weather.Even if the weather is sunny, if safety standards are not met due to low cloud cover or strong winds, the flight will be deemed unsuitable.If your reservation is changed due to our weather judgment, you can change the date free of charge/indefinitely.You can decide on the reschedule date at a later date.

You will be flying below the clouds, so you can see the scenery even on cloudy days, but the scenery is even more beautiful on clear skies.In case of light rain, it may be possible to fly.However, even on a cloudy day without rain, if the cloud height does not meet flight safety standards, the flight may be canceled.

Please call us immediately (at the number listed in the email you received on the day). We will adjust the schedule to accommodate other customers' reservations. Due to schedule adjustments, your reservation may be canceled. In that case, there will be no refund for the difference in price.

Flight times cannot be extended on the day.

Meeting places and heliports vary depending on the plan. Please check the details of each plan.

Available at each airport. Please check the plan page for details.

The time you select when making your reservation is the meeting time.Takeoff time will be approximately 30 minutes after the selected time.

Except at Osaka Heliport, you can use a headset with a microphone to communicate.You can also use a separate line so that the pilot cannot hear you.

We apologize for the inconvenience, but please use the taxi waiting at the taxi stand at the nearest station.This is because there are taxi stands near the station, so you cannot reserve a taxi.

Is possible.Please inform the local staff before your flight.If taxis are crowded, such as on Saturdays and Sundays, you may have to wait.

There is a waiting room at the helipad, but if you arrive too early, you may have to wait a long time, so please arrive at the meeting time.

There is a helipad, but it will be smoother if you go to a station or convenience store before arriving.

We can arrange hire limousines on your behalf.If you wish, please contact us via LINE or the contact form.

All of our sightseeing plans are reserved.There are no tour guides other than the pilot, so enjoy a private space with your loved ones. (There are some exceptions such as shared transportation plans)

There is nothing of particular note. *Customers using Narita flights must bring their ID.

Please wear the same clothes you would wear when going out.In winter, there is a heater, so it is convenient to wear an adjustable jacket.

Please turn on airplane mode or turn off the power. This also applies to Bluetooth earphones.In case of violation, a fine of up to 50 yen may be imposed. (Article 164, 15 of the Civil Aviation Law Enforcement Regulations)

The maximum weight per seat is 1 kg, and your total weight is approximately 120 kg for a 210-seater aircraft and 330 kg for a XNUMX-seater aircraft.Please note that there are exceptions such as long courses, so we may refuse your request in some cases.

Although we do not have any particular restrictions on boarding, it may affect your health, so if you have any concerns, please consult your doctor in advance.Please note that we cannot provide compensation even in the unlikely event of an accident.

There are no age restrictions for boarding, so it is possible as long as you have no problems walking or getting on and off the plane.When boarding, you will be asked to step on a step approximately 20cm high.

Pets are not allowed on the helicopter.It is also not possible to board the aircraft in a cage.Engine noise may cause a lot of stress to your pet and may lead to poor health.Additionally, out of consideration for those with animal allergies, we do not allow pets on board. *Pets may be allowed on business jets, so please inquire.

Basically, eating and drinking on board is prohibited.You may bring water, tea, etc. in containers with lids such as plastic bottles, but alcoholic beverages are prohibited.There are no restrictions on drinking before the flight, but if you are prone to motion sickness, it is best to refrain from drinking or eating just before the flight.

Eating or drinking is not permitted on board.

Yes, we can also discuss surprise events. Please feel free to contact us via LINE or our contact form.

Yes, our dedicated concierge will propose a special plan for you. All plans are available for private charter (excluding some shared plans). Please contact us via LINE or the inquiry form.

We cannot accept pilots as they are solely focused on flying.You can have it on your seat.

Depending on the course, this may be available as an option, so please feel free to contact us.

We apologize, but due to the risk of shipping accidents, damage, or loss, we are unable to store your package in advance.

We will check each time whether changes are possible.

We will provide separate support, but there will be no reduction in fees.

We will inform you after you make a reservation.

This is the store's original menu.

We will cater for allergies.

Please make a request via LINE or the inquiry form, including your address and request for a proviso.We will send a PDF receipt to the email address you provided.